Retail Chain - Franchise
A fast-growing, franchise-based salon & spa chain managing multiple branches across cities faced:
✔ Lack of centralized control, leading to inconsistent operations
✔ Disconnected data & reporting, hampering decision-making
✔ Customer service gaps with no unified tracking of service history/preferences
✔ Inefficient appointment and resource allocation, causing delays and double bookings
✔ Inventory mismanagement and financial reporting lags, resulting in revenue leakage
✔ Centralized Franchise Management System for unified operations and reporting
✔ Hybrid Deployment supporting both real-time and offline use across branches
✔ Smart Appointment Scheduling with automated staff/resource allocation
✔ Real-Time Inventory & Finance Module for stock, tax, and revenue tracking
✔ Role-based access, encryption & GDPR-compliant design ensuring data security
Angular, .NET Web API , MySQL , AWS / Azure , Security: JWT-based authentication, role-based access control, secure REST APIs
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